Benefits Specialist

Huntsville, AL
Full Time
Experienced
BENSPEC05192026

JOB TITLE:
Benefits Specialist


Bargaining Unit Status:  Non-Bargaining Unit

FULL-TIME  (hours per week: 40) WORK SCHEDULE: Monday-Friday, 7:00 AM - 3:30 PM 

EDUCATIONAL QUALIFICATIONS:
An associate or bachelor’s degree from an accredited college in Human Resources, Business Administration, Organizational Development, or a related field is preferred.

EXPERIENCE QUALIFICATIONS:
  • Minimum of two years of hands-on human resources experience, particularly in leave administration, Family Medical Leave Act (FMLA), Short-Term and Long-Term Disability, retirement programs, benefits administration, and workers’ compensation.​
  • Experience administering FMLA, FAMLI, and other leave of absence (LOA) programs for hourly employees preferred.
  • Knowledge of HR employment law, policies, practices, and benefit plans.​
  • Proficient in using HRIS/payroll systems.​
  • Strong skills in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).​
  • Experience in a non-profit organization, working with U.S. government service contracts, or collaborating with individuals with disabilities is preferred.

OTHER QUALIFICATIONS:
  • Valid driver’s license and good driving record, with necessary insurance coverage if operating an agency vehicle.​
  • Must pass a background check per company requirements.​
  • Excellent customer service and communication skills, with the ability to interact professionally with employees at all levels and maintain confidentiality.​
  • Strong organizational skills with attention to detail and data accuracy.​
  • Ability to manage multiple tasks and work independently with general supervision.
IMMEDIATE SUPERVISOR:
VP of Human Resources

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):
N/A

JOB RESPONSIBILITIES SUMMARY:
Responsible for the day-to-day administration of employee benefits and retirement programs, including 401(k), medical, dental, vision, life insurance, workers’ compensation, and leave programs. This role administers FMLA, FAMLI, and other leave-of-absence programs for hourly employees and is accountable for tracking work-related injuries and maintaining the OSHA 300 log. The Benefits Specialist educates employees on benefits, resolves inquiries, assists with open enrollment, and supports HR compliance and reporting activities.

ESSENTIAL FUNCTIONS:
  • Assist employees with the enrollment process for benefits programs, including health, dental, vision, life, disability, and retirement plans.​
  • Maintain accurate and timely records of employee benefit elections and changes in the HRIS/payroll system.​
  • Serve as a primary point of contact for employee benefits inquiries, providing timely and accurate information and escalating complex issues as needed.​
  • Prepare and distribute communication materials regarding benefits updates, open enrollment, and deadlines.​
  • Organize and support educational sessions to help employees understand their benefit options and wellness resources.
  • Administer FMLA, FAMLI, and other leave of absence (LOA) programs for hourly employees, including intake, eligibility review, approvals/denials, tracking, and return-to-work coordination.
  • Communicate leave rights and responsibilities to employees and supervisors in accordance with policy and applicable laws.
  • Maintain accurate and confidential leave records and ensure timely updates in HRIS and Payroll for pay and benefit adjustments.
  • Assist with workers’ compensation claims, including gathering incident information, coordinating with third-party administrators, and communicating with employees and supervisors.​
  • Track work-related injuries and illnesses and maintain the OSHA 300 log and related records in accordance with regulatory requirements.​
  • Monitor injury trends and provide data to HR leadership to support safety and prevention efforts.
  • Ensure benefits and leave administration practices comply with applicable regulations (e.g., ERISA, FMLA, FAMLI, COBRA, ACA, HIPAA, OSHA) and assist with internal and external audits.​
  • Support the preparation of benefit-related and leave-related reports as requested by HR leadership.
  • Assist with open enrollment activities, including setup, employee support, and post-enrollment reconciliation.​
  • Contribute content related to benefits, wellness, and safety to internal communications such as newsletters or intranet posts, as requested.
  • Other duties as assigned.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • Adequate ability for conversation, telephone use, and emergency information systems.
  • Ability to be independently mobile on all surfaces and in all situations.
  • Ability to move safely about the work area.
  • Ability to retrieve items from high and low areas.
  • Ability to perceive size, discrimination, temperature, shapes, and/or textures.
  • Physical stamina to work at least 8 hours per day.
BEHAVIORAL COMPETENCIES:
  • Adaptability to change and ability to follow through on assignments independently.​
  • Strong organizational skills and attention to detail.​
  • Effective oral and written communication skills.​
  • Ability to maintain confidentiality and good attendance.​
  • Conflict resolution and decision-making abilities.​
  • Ability to exercise sound judgment to maintain a safe work environment.
NON-ESSENTIAL FUNCTIONS:
  • Other duties as assigned.
Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.
 
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