Employment Specialist/Job Coach

Huntsville, AL
Full Time
Experienced
EXE03042026

JOB TITLE: Employment Specialist/Job Coach

Bargaining Unit Status:  Non-Bargaining Unit

FULL-TIME   (hours per week: 40)    Work Schedule: Monday-Friday 7:00 AM-4:00 PM

EDUCATIONAL QUALIFICATIONS:
High School diploma or equivalent.

EXPERIENCE QUALIFICATIONS:
  • Minimum of One years’ experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training.
  • Proficiency with the Microsoft Office suite and general computer operation is required.
  • Experience in marketing and public relations. 
  • Strong working knowledge of disability management and awareness.
OTHER QUALIFICATIONS:
  • Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
  • Must be able to satisfactorily complete a background check, per company requirements.
  • Ability to communicate with tact and maintain confidentiality.
  • Adequate ability in communicating in spoken conversation – adequate volume of speech.
  • Adequate ability in writing/reading/mathematics.
  • Ability to effectively build and maintain positive working relationships with management and peers.
  • Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
  • Superior listening, verbal, and written communication skills.
  • Proficiency in general reporting and basic case file management.
IMMEDIATE SUPERVISOR:
Program Coordinator

POSITIONS SUPERVISED:
None

JOB RESPONSIBILITIES SUMMARY:
Ability to job develop and serve as an advocate for individuals with disabilities eager to obtain employment.  Assist referred individuals with job placement, follow-up, and training.  Provide case management and social service referral assistance as needed. Provide job readiness training and instruction.

ESSENTIAL FUNCTIONS:
  • Complete training as defined by the Phoenix Professional Development Plan.
  • Provide information as requested for various statistical requirements.
  • Maintain reporting and records as outlined by policy, referral source, and accreditation requirements.
  • Have working knowledge of current contract requirements, AbilityOne regulations, CARF standards, social security guidelines, Phoenix mission/policies, departmental goals and objectives, and other sponsoring agency guidelines.
SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:
Employment Specialist/Job Coach (PWI/Supported Employment)
  • Provide employment readiness training (group and individual), assessment, job development, job placement, job coaching, and follow-up for referred persons.
  • Serve as a facility consultant regarding the employment readiness of program participants.
  • Serve as the primary resource person for information on current employer needs.
  • Provide job coaching assistance as directed by the referral source.
  • Participate in mission-based community activities.
Employment Specialist/Job Coach (Employee Support Services)
  • Possess or have the ability to obtain a government secret clearance and pass a background check within a reasonable time, as determined by the employer.
  • Ability to gain unescorted access to Redstone Arsenal.
  • Provide select case management services to Phoenix employees certified as having a disability to include: direct intervention, job coaching, referrals to social service/community agencies and work site visits; development and maintenance of competitive employment evaluations and reasonable accommodations per AbilityOne guidelines; report generation per specific guidelines, vocational counseling, behavior management, compliance certification and personnel assessment; reporting and file maintenance.
  • Maintain contact and communication with appropriate supervisors, project managers, and other Phoenix Vocational staff to provide effective case management services.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • Adequate ability for conversation, telephone use, and emergency information systems.
  • Ability to be independently mobile on all surfaces and in all situations.
  • Ability to move safely about the work area.
  • Ability to retrieve items from high and low areas.
  • Ability to perceive size, discrimination, temperature, shapes, and/or textures.
  • Physical stamina to work at least 8 hours per day.
EMOTIONAL CAPACITIES:
  • Must be able to change routine positively.
  • Must be able to follow through on assignments independently.
  • Must have good organizational skills.
  • Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
  • Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
  • Must possess effective oral and written communication and interpersonal skills.
  • Must be able to maintain confidentiality.
  • Must have stable work behaviors daily.
  • Must have adequate individual coping skills.
  • Must be able to maintain good work attendance.
  • Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
  • Must be able to exercise good judgment to maintain a safe work environment.
NON-ESSENTIAL FUNCTIONS:
  • Other duties as assigned.
RATE OF PAY: $44,000 per year

"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration."
 
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