Lead Mailroom Clerk - Redstone Arsenal Admin Services

Huntsville, AL
Full Time
Experienced
RSAADMN09122025

JOB TITLE: Lead Mail Clerk

Bargaining Unit Status: May vary depending on contract

FULL-TIME ☒  (hours per week: 40)   WORK SCHEDULE: M-F 8:00 AM - 4:00 PM

EDUCATIONAL QUALIFICATIONS:
High School diploma or GED.

EXPERIENCE QUALIFICATIONS:
  • Proficiency with the Microsoft Office suite and general computer operation is required.
  • Working knowledge of a Mailroom environment is required.
  • Strong working knowledge of disability management and awareness.
  • Knowledge of the Ability One federal law.
  • Proficiency with Microsoft Office Suite and general computer operations is required. (Outlook, Word, Excel, and PowerPoint)
  • Ability to operate the X-Ray machine
OTHER QUALIFICATIONS:
  • Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid driver’s license, and/or required level of personal auto insurance.
  • Must be able to satisfactorily complete a background check, per company requirements.
  • Ability to communicate with tact and maintain confidentiality.
  • Adequate ability to communicate in spoken conversation – adequate volume of speech.
  • Adequate ability in writing/reading/mathematics.
  • Ability to effectively build and maintain positive working relationships with management and peers.
  • Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
  • Superior listening, verbal, and written communication skills.
  • Must be able to obtain and maintain a DOD secret-level clearance.
IMMEDIATE SUPERVISOR:
  • Project Manager
POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):
  • Team Lead for Clerks within the designated mailroom
JOB RESPONSIBILITIES SUMMARY:
Assist the project manager with day-to-day oversight of mailroom operations and personnel matters.  As Lead, serves as the Subject Matter Expert on all mail-related items and issues, and provides direction to team members. Conducts random spot-check inspections, ensures that operations function in an effective, efficient, and safe manner, in accordance with the Performance Work Statement requirements, safety regulations, and other applicable guidelines. Receives, prepares, sorts, and distributes mail.  Operates mail metering equipment.  Prepares documents and keeps records. 

ESSENTIAL FUNCTIONS:
  • Receive, prepare, sort, and distribute mail in accordance with the Performance Work Statement (PWS).
  • Operate mail metering equipment.
  • Prepare documents and keep records in accordance with the PWS.
  • Mail team lead serves as the Subject Matter Expert (SME) on all mail-related items and issues
  • Provides direction to the staff
  • Ensures that MDA mailroom operations are performed in an effective, efficient, and safe manner, in strict compliance with all safety and security regulations.
  • Responsible for conducting random spot-check inspections.
  • Assists the project manager with the day-to-day oversight of mailroom operations and personnel matters.
SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:
  • Arrive on time and ready to work the assigned schedule. 
  • Provide a high level of customer service to all patrons, coworkers, and other interested parties.
  • Track all mail and packages in accordance with Performance Work Statement (PWS) requirements and site-specific guidelines.
  • Resolution of routine matters and customers with proper packaging and shipping rules in accordance with guidance and regulations.
  • Perform all functions of the mailroom operation in accordance with (PWS) requirements and site-specific guidelines.
  • Take direction, interact, and maintain open communication with supervisor/lead.
  • Prepare accountable mail (up to the level of SECRET) in accordance with established regulatory guidance.
  • Support the company vision, values, and quality program controls.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  • Adequate ability is required for conversation use, telephone use, and emergency information systems.
  • Ability to independently mobilize on all surfaces and in all situations
  • Ability to move safely about the work area.
  • Ability to retrieve items from high and low areas
  • Ability to perceive size, discrimination, temperature, shapes, and/or textures
  • Physical stamina to work at least 8 hours per day.
  • Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques.
EMOTIONAL CAPACITIES:
  • Must be able to change routine positively.
  • Must be able to follow through on assignments independently.
  • Must have good organizational skills.
  • Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
  • Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
  • Must possess effective oral and written communication and interpersonal skills.
  • Must be able to maintain confidentiality.
  • Must have stable work behaviors daily.
  • Must have adequate individual coping skills.
  • Must be able to maintain good work attendance.
  • Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
  • Must be able to exercise good judgment in an effort to maintain a safe work environment.
NON-ESSENTIAL FUNCTIONS:
  • Other duties as assigned
RATE OF PAY: TBD

"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, are encouraged to apply.”
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in any other protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.
Condition of employment may include compliance with infection prevention protocols recommended by CDC, OSHA, and other regulatory agencies."

 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*